Organizational Psychology holds that successful organizations
do not owe their success solely to market realities and sustainable competitive
advantages. Actually, there is a lot more. Successful companies are those that
consider their human capital as their most important asset. Facts and figures
are the quantitative elements of successful management, yet the qualitative,
i.e. the cognitive aspects, are those that actually make or break an
organization.
Human Resources Management (HRM) is the strategic management of the employees, who individually and collectively contribute to the achievement of the strategic objectives of the organization. Assuming that the employees of an organization are individuals with own mental maps and perceptions, own goals and own personalities and as such they cannot be perceived as a whole, HRM holds that the organization should be able to employ both individual and group psychology in order to commit employees to the achievement of organizational goals.
Aiming to enable the organization to achieve its
strategic goals by attracting, retaining and developing employees, HRM
functions as the link between the organization and the employees. A company
should first become aware of the needs of its employees, and at a later stage,
understand and evaluate these needs in order to make its employees perceive
their job as a part of their personal life, and not as a routine obligation. To
that end, HRM is very crucial for the whole function of an organization because
it assists the organization to create loyal employees, who are ready to offer
their best.
The HRM activities in modern organizations are
typically performed in communication with the General Management in an effort
to provide a variety of views when a decision must be taken. In that way,
decision making is not subject to the individual perceptions of the HR or the
General Manager, but it becomes the outcome of strategic consensus.
The main goals / responsibilities of HRM are:
• To retain low employee turnover rate by
inspiring people to work for the company
• To attract new employees
• To contribute to employee development
To achieve these goals, Human Resources
Management trains and motivates the employees by communicating ethical policies
and socially responsible behavior to them. In doing so, it plays a significant
role in clarifying the organization's problems and providing solutions, while
making employees working more efficiently.
On the other hand, challenges do not cease for
the HRM. Modern organizations can survive in the dynamic, competitive
environment of today only if they capitalize on the full potential of each
employee. Unfortunately, many companies have not understood the importance of
the human capital in successful operations. The recruitment and selection of
the best employees is a very difficult obligation. Even companies that are
voted in the top-ten places to work at, often endure long periods of hard work
to realize that human element is all an organization should care about.
New challenges arise even now for the
organization, and it is certain that new challenges will never cease to emerge.
Therefore, the use of proper Human Resources techniques is a really powerful
way for organizations to overcome these challenges, and to improve not only
their quantitative goals but also their organizational culture, and their
qualitative, cognitive aspects.
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